By email: [email protected]
By standard mail:
Froebe Fibers
18935 Harding Ave
Flossmoor, IL, 60422
By phone:
(708) 218-1118 (between 9 a.m. and 5 p.m. Central)
Shipping Information:
The hand-dyeing process takes time. We strive to ship all orders within 3 business days,
and will immediately notify you if there is a delay. Due to the hand-crafted nature of our
yarns, we appreciate your understanding.
Refund, Return, and Cancellation Policies:
We want you to be fully satisfied with your purchase from Froebe Fibers.
If you are unhappy with our yarns, please email us right away.
Cancellation requests will only be honored if made within 24 hours of order placement via email.
We will gladly accept returns of unknit yarn with the label still attached, and refund the full
purchase price within 30 days.
After 30 days, a 25% restocking fee will apply.
We can only refund shipping fees if the return is due to our error.
All returned yarn must be unknit, unwashed, and have the original label in place.
Close-out and sale items are not eligible for returns.
By standard mail:
Froebe Fibers
18935 Harding Ave
Flossmoor, IL, 60422
By phone:
(708) 218-1118 (between 9 a.m. and 5 p.m. Central)
Shipping Information:
The hand-dyeing process takes time. We strive to ship all orders within 3 business days,
and will immediately notify you if there is a delay. Due to the hand-crafted nature of our
yarns, we appreciate your understanding.
Refund, Return, and Cancellation Policies:
We want you to be fully satisfied with your purchase from Froebe Fibers.
If you are unhappy with our yarns, please email us right away.
Cancellation requests will only be honored if made within 24 hours of order placement via email.
We will gladly accept returns of unknit yarn with the label still attached, and refund the full
purchase price within 30 days.
After 30 days, a 25% restocking fee will apply.
We can only refund shipping fees if the return is due to our error.
All returned yarn must be unknit, unwashed, and have the original label in place.
Close-out and sale items are not eligible for returns.